An Immersive Leadership Experience into the World of Regeneration

Custom Fleet

A glimpse into the Custom Fleet Leadership Conference, proudly facilitated by Neu21. It was a two-day event brimming with energy, knowledge, and a powerful theme: regeneration. 

LEADERSHIP • STRATEGY • CUSTOMER CENTRICITY• INNOVATION • HIGH PERFORMING TEAMS

THE OPPORTUNITY

Imagine this—a gathering of 70 leaders, all eager to immerse themselves in the world of regeneration. The goal? Igniting a strong passion for customer centricity, fostering leadership alignment, envisioning the future, and uniting as a cohesive group. 

A pivotal moment during the conference was gaining a deep understanding of customer-centricity over a traditional customer focus. Making the shift from merely meeting customer needs to proactively anticipating and addressing them with innovative solutions. 

We also co-created the Custom Fleet "Driving Force" (Purpose) and "Destination" (Vision). This exercise allowed them to align their motivations and set a clear direction for their collective journey as a business. 

Innovation took centre stage, emphasising curiosity, creativity, and experimentation as guiding principles for effective leadership of innovation. The room buzzed with excitement as we explored ways to lead with an open mind and an appetite for fresh ideas. 

The agenda also featured a fascinating exploration of the power of trends and their potential impact on our future. Anticipating trends is vital for staying ahead of the curve and steering our strategies in the right direction. 

Lastly, we delved into the dynamics of a high performing team, understanding that true cohesion goes beyond mere collaboration. Custom Fleet rightly acknowledges that a cohesive team comprehends and respects individual differences, forming a strong fabric of unity. 

Custom Fleet's leadership conference was a journey of growth, innovation, and unity. They are primed to keep that curiosity kindled and those wheels turning. We’re ready for the next annual conference with another brilliant theme: gamechangers!

“I want to say a heartfelt thanks for Neu21's passion, partnership, and coaching to deliver our best-ever Leadership Conference and for quickly enabling us to keep momentum.”

Lauren Lister
Vice President People, Performance & Culture

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